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
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FAQs
Have a question? We're here to help.
Our support team are on hand 08:30 - 18:00 (GMT), Monday to Friday. If your question isn't here, click the button below for more, or contact us directly.
All FAQs
How much does delivery cost?
Delivery is free for orders to United Kingdom over £100
Otherwise, delivery cost will be £4.99 for UK orders and £9.99 for EU orders.
Which SUP should I choose?
Not sure which paddleboard is right for you? Check out our guide to help you decide.
SUP Guide
What safety equipment do I need?
Your safety is our top priority. We exclusively offer boards from reputable brands to ensure your security on the water.
Most SUPs will come with a safety leash. Check the description above, and consider purchasing one separately if one is not included.
You should always wear a buoyancy aid or personal floatation device. For more information, see our SUP safety guide.
SUP Safety Guide
How to stay safe when paddleboarding?
Always wear a buoyancy aid or personal floatation device. Ensure you are using a suitable leash for your paddling environment and conditions. Calf or ankle leashes should not be used on fast-flowing water where this is a risk of snagging or entrapment. Straight (non-coiled) leashes should be used when surfing.
For more information, see our SUP safety guide.
SUP Safety Guide
What size SUP should I get?
The length you choose largely depends on what you will use your board for. The general rule of thumb is longer boards are faster than shorter boards, but shorter boards are more maneuverable.
Check out our guide for more information.
SUP Guide
How long is the warranty?
This product comes with a 1 year warranty.
How long does delivery take?
Delivery time depends on whether we are currently holding the stock at one of our warehouses, and your location. An estimated delivery date is shown below the add to cart button.
Will I have to pay customs or duties?
There will be no extra duty or customs charges to pay on orders delivered to the UK or EU.
Where do you deliver?
We currently only offer delivery to: UK, Germany, France, Spain & Ireland.